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Not bad
Gotta give props for at least not being a high school romance and being almost pure fantasy instead of a high school story with some fantasy elements.
That said, it is a fairly simple underwhelming story. There is zero character development for any of the other characters so it really feels like they are setting up the series with a flat volume 1. All setup for the sequel where we hope something will happen there. There is barely any dialogue from the other characters except that they are teaching the absolute minimum to the helpless naive Mei character about the world.
I couldn't even tell you the themes but feels like is maybe a woman coming of age story or resisting temptation, responsibility, hard to tell from Volume 1 alone. Purity of a girl just being a good worker and friend while essentially being taken advantage of all around but she had nothing else going for her at the time anyway so it's a win win for Mei and the hotel. Maybe it is just an escape from her shitty life situation.